PREMIER PROCESS
& INVESTIGATIONS, LLC
Operations & Data Integrity
Live
--:-- --
Total Jobs
33
all active records
Served
16
48% completion rate
Attempted
5
in progress
Non-Serve
6
↑ needs escalation
Past Due
5
due date passed
Avg Days Open
15.3
days per job
Job Status Breakdown
Served
1648%
Attempted
515%
Non-Service
618%
No status yet
618%
Jobs by Client
Holcomb Law Group18
American Legal Solutions5
Greentree Legal2
Schwartz & Associates2
Heidelberg Patterson2
Other / misc.4
Job Aging — Days Since Created
0–3 days 8 jobson track
4–7 days 8 jobsmonitor
8–14 days 5 jobsfollow up
15+ days 12 jobsescalate
Jobs / Week
Recent Job Activity
| Job # | Client | Recipient | Status | Due Date | Days | Attempts | Server Assigned |
|---|---|---|---|---|---|---|---|
15324957 | Holcomb | NOBLE HALE | Non-Service | Mar 20 ⚠ | 85 | 3 | missing |
15557672 | Holcomb | Lashanda Fox | Attempted | Apr 10 ⚠ | 56 | 2 | missing |
15732725 | Holcomb | Optum Care, Inc. | Attempted | May 10 ⚠ | 34 | 3 | missing |
15981298 | Mendelson | Scott County Justice Court | New | May 31 | 0 | 0 | missing |
15837679 | Wilkins Patterson | Tirrell Wells | Non-Service | May 25 ⚠ | 20 | 4 | missing |
15974467 | Heidelberg Patterson | Govinda Krishna | Served | — | 3 | 1 | missing |
15948283 | Holcomb | Tonya Montgomery | Served | May 31 | 6 | 1 | missing |
15959072 | Holcomb | TRASHUNDA IVORY | Non-Service | Jun 12 | 5 | 2 | missing |
15942924 | Holcomb | ELIZABETH BARRON | Non-Service | — | 6 | 1 | missing |
15763854 | Holcomb | Ray Toney | Attempted | — | 29 | 3 | missing |
⚠ Past Due — Action Required
NOBLE HALE — 15324957
Due Mar 20 · Non-Service · 3 attempts · 85 days open
Lashanda Fox — 15557672
Due Apr 10 · Attempted · 2 attempts · 56 days open
Optum Care, Inc. — 15732725
Due May 10 · Attempted · 3 attempts · 34 days open
Tirrell Wells — 15837679
Due May 25 · Non-Service · 4 attempts · 20 days open
Rachel Massey — 15646566
Due May 25 · Attempted · 1 attempt · 45 days open
Overall Data Quality Score
52%
FAILING
79 of 165 tracked fields are blank
Process Server Blank
31/33
94% of jobs unassigned
Job Status Blank
29/33
88% missing job_status
Due Date Missing
11/33
33% of jobs — no deadline
Recipient Desc. Blank
38/52
73% of attempts incomplete
Jobs Table — Field Completion
sm_job_number
33/33 complete
✓
client_company_name
33/33 complete
✓
recipient_name
33/33 complete
✓
service_status
6 missing
C
client_contact_name
2 missing
A
due_date
11 missing
D
job_status
29 missing
F
process_server_name
31 missing
F
Attempts Table — Field Completion
serve_type
✓
success flag
✓
served_at
✓
server_name
✓
address
✓
recipient_description
F
What Needs to Be Fixed
Process server must be assigned at intake
94% of jobs have no server name. This field must be set when job is accepted — not optional.
Due date required on every job at intake
11 jobs have no deadline. 3 jobs with no due date are already 29+ days open.
Recipient description required on every attempt
73% of attempts have no description. Who was served? Required for affidavit accuracy.
job_status field is nearly always blank
88% empty. Likely not mapped from the source feed. Verify the intake payload includes this field.
Jobs With No Process Server Assigned (31 of 33)
| Job # | Client | Recipient | Status | Due Date | Days |
|---|---|---|---|---|---|
15324957 | Holcomb | NOBLE HALE | Non-Service | Mar 20 ⚠ | 85 |
15557672 | Holcomb | Lashanda Fox | Attempted | Apr 10 ⚠ | 56 |
15646566 | Mayo Mallette | Rachel Massey | Attempted | May 25 ⚠ | 45 |
15732725 | Holcomb | Optum Care, Inc. | Attempted | May 10 ⚠ | 34 |
15763854 | Holcomb | Ray Toney | Attempted | — | 29 |
15792180 | Holcomb | James Murray | Attempted | — | 26 |
15904670 | Holcomb | JAMILLIE WIGGINS | Non-Service | — | 12 |
15937679 | Holcomb | TRASHUNDA IVORY | Non-Service | Jun 12 | 5 |
15942924 | Holcomb | ELIZABETH BARRON | Non-Service | — | 6 |
15981298 | Mendelson | Scott County Justice Court | New | May 31 | 0 |
Attempts Missing Recipient Description (38 of 52)
73% of attempt records have no recipient description.
This means no record of who the papers were handed to — a legal liability on every affidavit.
This means no record of who the papers were handed to — a legal liability on every affidavit.
Required fix at intake: Process servers must complete the "Description of Person Served" field on every attempt — successful or not. This is a mandatory field for affidavit of service accuracy.
Enforcement option: Flag attempts missing this field and block affidavit generation until it's filled in.
Enforcement option: Flag attempts missing this field and block affidavit generation until it's filled in.
Complete attempts
14 / 52
Missing description
38 / 52
Completion rate
27%
Jobs — Click to Drill Down
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Served
Non-Svc